Privacy Policy

Effective Date: October 13, 2025

Love Reasons ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in compliance with GDPR and CCPA standards.

1. Information We Collect

  • Account Information: Name and email address collected through Clerk.dev.
  • Daily Message Data: Text messages, reasons why you love someone, and daily content you create.
  • Media Content: Photos, images, and gallery content uploaded to your journey.
  • Spotify Integration: Song selections and Spotify track IDs you choose to include in your messages.
  • Notification Preferences: Push notification settings and preferences for daily unlocks.
  • Usage Data: Analytics such as IP addresses and usage patterns collected via SimpleAnalytics.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service.
  • Deliver daily message unlocks at midnight in your timezone.
  • Send push notifications when new messages are available.
  • Enable PIN-protected sharing of your personalized love journey.
  • Analyze trends and improve user experience using SimpleAnalytics web analytics.

3. Sharing of Information

We share your data with the following third-party providers to deliver the Service:

  • Clerk.dev for authentication.
  • SimpleAnalytics for privacy-focused web analytics.
  • Paddle.com for payment processing.
  • Spotify for music integration (when you choose to add songs).

We do not sell or share your personal data for marketing purposes.

4. Your Rights

Under GDPR and CCPA, you have the right to:

  • Access Your Data: Request details of personal data we process about you.
  • Rectify Your Data: Update or correct inaccuracies.
  • Delete Your Data: Request deletion unless retention is required for legitimate purposes.
  • Restrict Processing: Limit how your data is processed in certain scenarios.
  • Opt-Out: Opt-out of non-essential data-sharing practices.
  • Data Portability: Request a machine-readable copy of your data.

To exercise your rights, contact us at [email protected].

5. Data Security

We use industry-standard measures such as encryption and regular security audits to protect your data. Our practices comply with GDPR and CCPA standards.

6. Data Retention

We retain your data only as long as necessary to provide the Service or comply with legal obligations.

7. Children's Privacy

The Service is not intended for children under 13 without parental consent. We do not knowingly collect data from children without appropriate consent.

8. Policy Updates

We may revise this Privacy Policy periodically. Continued use of the Service after updates indicates acceptance of the revised terms.

International Data Transfers

While we primarily serve users in the US and EU, your information may be processed in various countries through our service providers, including Paddle. When we transfer your data, we ensure appropriate safeguards are in place in compliance with GDPR and other applicable data protection laws.

Payment Processing

All payment processing is handled entirely by Paddle.com Market Ltd and Paddle.com Inc. We do not collect, store, or process any payment information directly. When making a purchase:

  • All payment details are provided directly to Paddle
  • Payment processing occurs on Paddle's secure servers
  • We only receive confirmation of successful transactions