Terms of Service

Effective Date: October 13, 2025

Welcome to Love Reasons (the "Service"), a personalized app that reveals a new reason why you love someone special—unlocking one heartfelt message every day at midnight. By accessing or using the Service, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.

1. Acceptance of Terms

By creating an account or using the Service, you confirm that you are at least 18 years old or have obtained parental or legal guardian consent, and you have the legal capacity to enter into this agreement.

2. Services Provided

Love Reasons provides users with the ability to:

  • Create a personalized daily journey with love messages
  • Add text, photos, Spotify songs, and image galleries to each day
  • Share your journey via PIN-protected link with your special someone
  • Unlock one message per day automatically at midnight in your timezone
  • Receive push notifications when new messages become available
  • Customize colors, fonts, and appearance of your personalized app

3. User Accounts

Accounts are created using a third-party authentication service, Clerk.dev. Your email address is processed solely for authentication purposes and is not used for external marketing.

You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

Notify us immediately of any unauthorized account access.

4. Use of Third-Party Services

The Service integrates third-party providers:

  • Clerk.dev for authentication.
  • SimpleAnalytics for privacy-focused web analytics.
  • Spotify for music integration.
  • Paddle.com for payment processing.

By using the Service, you agree to comply with the terms and policies of these providers. Love Reasons is not liable for issues arising from their use.

5. User Responsibilities

You agree to:

  • Use the Service lawfully and only share content you have the right to share
  • Keep your PIN secure and only share it with your intended recipient
  • Not upload content that infringes on intellectual property rights or contains harmful material
  • Understand that shared links with PINs can be accessed by anyone who has both the link and PIN

6. Prohibited Conduct

You may not:

  • Use the Service for illegal or unauthorized purposes.
  • Interfere with the security, performance, or functionality of the Service.
  • Provide false information or misrepresent your identity.
  • Upload content that is offensive, harassing, or violates others' rights.
  • Attempt to circumvent any security measures or daily unlock restrictions.

7. Intellectual Property

All content, trademarks, and materials within the Service are the property of LoveReasons or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

You retain ownership of the content you upload, but grant us a license to display and deliver it through the Service.

8. Refund Policy

As a Consumer, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period expires 14 days after the day of completing your Transaction. To meet the cancellation deadline, you only need to communicate your cancellation before the 14-day period ends. In other cases, please refer to our Refund Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Love Reasons shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Service.

10. Modifications to Terms

We may update these Terms periodically. Continued use of the Service after any modifications constitutes your acceptance of the updated Terms. The "Effective Date" will reflect the most recent updates.

11. Governing Law

These Terms are governed by the laws of Bosnia and Herzegovina. Any disputes will be resolved exclusively in the courts of Bosnia and Herzegovina.

Payment Processing and Merchant of Record

Paddle.com Market Ltd and Paddle.com Inc (collectively "Paddle") are the Merchant of Record for all our transactions. This means:

  • You are purchasing the Product from Paddle as the Merchant of Record
  • Paddle will process your payment and handle all payment-related customer support
  • The charge on your credit card/payment statement will appear as "PADDLE.COM"
  • Paddle's terms and policies apply to the payment processing aspect of your purchase
  • Refund requests must be submitted within 14 days of purchase

Digital Content and Service Access

The Service is provided as an online platform with immediate access upon purchase. While no downloadable content is provided, you acknowledge that by completing your purchase and accessing the Service, you waive any applicable cooling-off period as permitted by consumer protection laws.

12. Geographical Restrictions

Currently, the Service is primarily intended for users in the United States and European Union. While we may accept purchases from other regions, we make no representations that the Service is appropriate or available for use in other locations. Users accessing the Service from other regions do so on their own initiative and are responsible for compliance with local laws.

For questions about these Terms, contact us at [email protected].